Privacy Policy
We are committed to protecting your privacy. The information you enter on our site is held in confidence between you and us. We do not sell, trade, or rent your personal information to others. This privacy statement discloses how the information you provide is used and protected.
Trust Mortgage Lending Corp Privacy Policy
This website is owned and operated by Trust Mortgage Lending Corp with dba. Trust Lending or trustlending.net. Subsidiaries of Trust Mortgage Lending Corp.
We want you to understand what information we gather about you, how we use it and the safeguards we have in place to protect it. This Privacy Policy applies to information collected through this website and otherwise. Your use of this website and our services, and any disputes arising from it, is subject to this Privacy Policy as well as the website’s Terms of Use and all of its dispute resolution provisions, including arbitration, limitation on damages and choice of law.
This website is a general audience site and we do not knowingly collect personal information from children under the age of 18.
What Trust Lending does with your Personal Information?
Trust Lending is committed to treating and using personal financial information about you responsibly. The Trust Lending Privacy Policy explains what personal information we collect, why we collect it, how we protect it. We also tell you how to exercise your personal information sharing and use choices.
This policy is effective 04/01/2014 and may be amended from time to time.
Trust Lending will post online any changes to the Trust Lending Privacy Policy and the trustlending.net Website Customer Information. Privacy Policy on or before the effective date of such changes. You will be able to determine the date of the last change by noting the revision (Rev.) date of the policy. If you have already notified us of your information sharing preferences, you do not need to notify us again.
Website Customer Information Privacy Policy
Trust Lending commitment to you.
Trust Lending is committed to respecting and protecting the privacy of our online customers and site visitors. We protect your information online with the same care we utilize for all Trust Lending transactions. This online privacy policy explains what information about you we collect, and how we use and protect it in mobile and internet commerce. Our online and mobile privacy practices strictly abide by the terms of our privacy notice, What Does Trust Lending Do with Your Personal is provided above.
Definitions of Personal Information and Data
Personal Information
Personal information refers to any information about you that is personally identifiable to you. Your telephone number, name, address, and transaction history are examples of information that pertain to you personally.
Data
Data in the context of our online and mobile privacy policy generally refers to other information that we collect through your internet or mobile activities or which third parties may collect on our behalf. Such data may or may not be personally identifiable to you.
Information Collection
We Collect Personal Information about You When:
You Provide Personal Information to Us —
Trust Lending collects personal information online that you provide to us, such as when you log in, on applications you complete, and when you use our products and services. See What Does Trust Lending Do with Your Personal Information for more information about what personal information is collected, how, and why.
Trust Lending uses tools, such as cookies or click stream auditing, to gather information for internal uses, such as Web analytics and to personalize your visit.
Cookies
Cookies are small pieces of information that a Web site stores on a visitor’s Web browser to remind the site about the visitor the next time they visit the site. Trust Lending does not store confidential or sensitive personal information in cookies. Trust Lending uses cookies to enhance our customers’ online session by making navigation easier and providing important security features.
Cookies cannot be used to capture your e-mail address, obtain data from your hard drive or gain confidential or sensitive information about you. Additionally, cookies cannot be read by a Web site other than the one that set the cookie. Some Web sites, however, use cookies to obtain information from your browser. You can set your browser to notify you before accepting a cookie, so that you can control whether you accept or reject a cookie. You will need to manage your cookie settings for each device and browser you use. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preference.
Click stream auditing
Click Stream Auditing includes information such as a web surfer’s IP address, web pages which have been viewed or acted upon by a web surfer, date and time, domain type, and when a web surfer has responded to an advertisement. We may occasionally combine this information with individual information on an aggregate level to determine the effectiveness of our advertising.
Action Tags and Other Technologies
Action Tags are commonly referred to as Web beacons or GIF tags. This type of technology is inserted in various places within our Web site to collect anonymous information about your visits to the Trust Lending site and your interaction with our ads and content.
Information Use
Personal information that we collect about you is used to provide you with optimal online experiences with us. We use it to help determine your financial interests and needs in order to recommend relevant products and services. We use personal information about you to qualify you for products and services that you request, to process your transactions, authenticate your identity, prevent fraud, and to keep your information and financial transactions secure.
Information Sharing
Trust Lending shares your personal information within its family of Trust Lending companies (affiliates) and with select third parties in accordance with the terms described in our privacy notice, What Does Trust Lending do With Your Personal Information. The notice also provides a toll free number for you to limit certain sharing. Additional information is provided below under Advertising and Tracking and under Your Options. We may share personal information when required by law or a subpoena or court order. We may also share personal information when we suspect fraud or for risk management purposes.
Children
Trust Lending websites and mobile applications are not directed to children and do not knowingly collect information from children.
Access
Trust Lending does not maintain a process which allows visitors to review and request changes to any of his or her personally identifiable information, including information that is collected through the use of cookies or other tracking devices, on the Web site or our online service.
Retention and Destruction
Trust Lending retains personally identifiable information as long as necessary to provide the products and services for which the information was collected, to process and maintain a record of transactions, and as long as necessary for legal process or to satisfy government retention requirements. When the retention period expires, Trust Lending destroys data that was maintained in any form in a manner that renders it completely unusable and incapable of restoration.
Tracking and Online Advertising
We use third party advertising and media companies to serve ads on our behalf across the Internet and to help manage and optimize our Internet business and communications. Through the use of cookies and Action Tags (commonly referred to as Web beacons or GIF tags), which are inserted in various places within our Web site, such third party companies may collect anonymous information about your visits to the PNC site and your interaction with our ads and content. For instance, they may keep track of how many of our ads you have seen on other web sites before visiting our Web site. This information is used to understand your browsing behavior and interests so that we can identify your financial needs and provide service and advertising that is tailored to you.
Social Media
Trust Lending maintains information on social media sites like Facebook, Twitter, and You Tube. When you post information on Trust Lending social media pages it will be subject to the privacy and security conditions of the social media site. When you log into Trust Lending owned social media properties, we collect information about your activities on those properties. The information we review includes whether you visited or commented on a blog or provided a rating.
Your Options
Online Tracking and Advertising
Trust Lending uses third-party advertising networks to distribute our advertisements on other websites and mobile applications where we have paid to advertise. These advertisements may use tracking technologies to capture certain information, such as IP address, usage information, or your responsiveness to our advertisements. However, the technologies used do not capture information that identifies you individually. Trust Lending does participate in third party ad network self-regulatory programs for online behavioral advertising.
Pursuant to these programs, Trust Lending honors Do Not Track opt-out preferences that you make to third party advertising networks that we hire to perform online advertising on our behalf. You can also help limit the amount of online advertising you receive by visiting www.networkadvertising.org to opt-out of advertising from Network Advertising Initiative member companies.
We do not deliver online advertising to customers that have opted out from the receipt of commercial email from Trust Lending when an online advertising campaign utilizes customer email addresses in connection with a hashing process that anonymously matches our ads to our customers who have a presence on select websites.
Trust Lending does not provide a Do Not Track opt-out mechanism to prevent online advertising to you. Instead, we utilize the established industry mechanisms discussed above.
Trust Lending does not respond to a do-not-track signal from your browser. See www.networkadvertising.org for information on how to opt out from third party cookies or tags. As noted above, when you use Trust Lending’s web sites, third parties used by Trust Lending may collect certain information which does not identify you individually on the Trust Lending web sites or on other sites where Trust Lending advertises. Please review the Privacy Policies of all web sites you visit to ascertain the type of information collected on those sites. The type of personal information that Trust Lending collects online about you is identified above under heading Personal Information and Data, subsection: We Collect Personal Information about You When.
Controlling Cookies
Visit the Federal Trade Commission Web site at www.consumer.ftc.gov/articles/0042-cookies-leaving-trail-web to learn more about how to limit tracking and online advertising through controlling cookies and other tracking technology that is attached to your browser.
Affiliate Sharing and Marketing
Trust Lending shares information about you among its family of companies in order to provide you with our full range of financial products and services. Please refer to page one of Trust Lending’s privacy notice, What Does Trust Lending Do With Your Personal Information for a full explanation of these practices and see page two for an explanation regarding why all such sharing is not limited. Customers may call 1-844-305-LOAN(5626) to opt out of affiliate sharing and marketing.
Policy Changes
The effective date of this policy is provided above. Any updates or changes to the policy will be posted on this web site with the new revision date which is the effective date of changes. Your continued use of this website constitutes your acceptance of any changes to this policy.
Contact
You may contact us using the customer service contact information form provided. You may also contact your relationship manager, or broker at 1-844-305-LOAN(5626)